What We Stepped Into
A legacy setup with country-by-country complexity.
The store had been running Magento 1 for years and was full of legacy code, quick fixes, and fragile modules. Each country had its own storefront with custom prices, different VAT logic, and region-specific promotions. There was no unified way to manage them all. On top of that, the site’s speed had taken a hit, especially during peak season.
Migration to Magento 2 — Without Breaking a Thing
We rebuilt the foundation without interrupting operations.
We began with a thorough audit of the existing Magento 1 store, identifying what could be reused, what needed refactoring, and what should be rebuilt entirely. A phased migration approach allowed us to preserve data integrity while restructuring key areas. Product data was normalized, attribute sets cleaned, and categories restructured. We migrated customers, order history, CMS pages, and pricing rules with special care for storefront-specific configurations. Custom-built scripts ensured smooth data transfer without interrupting ongoing operations. The migration laid the groundwork for performance and stability as the business continued to scale.
Checkout, Reimagined
The purchase flow became clearer for retail and B2B buyers.
We completely rethought the checkout flow to make it faster, more intuitive, and less frustrating—especially for users juggling multiple devices or ordering on behalf of others. Instead of Magento’s default experience, we introduced a clear three-step journey: first, customers choose whether to sign in, register, or continue as a guest; next, they enter their shipping details and select a delivery method; finally, they complete their payment. We streamlined each step to reduce friction, added smart validations to minimize input errors, and displayed estimated delivery times based on both stock availability and the customer’s location. For logged-in users, saved carts are preserved and can be reused—an essential feature for B2B buyers who often need approval before finalizing a purchase. Altogether, this new checkout experience helped cut abandonment rates and made the path to purchase feel a lot more human.
Smarter Shipping & Taxes
Regional rules became predictable instead of manual.
Shipping and tax rules were a major challenge due to the multi-country nature of the store. We created a flexible rule engine that applied dynamic shipping rates based on region, product type, and quantity. If a product exceeded a specific size or weight, or included restricted materials like batteries, shipping options adapted accordingly. For taxes, we applied different VAT configurations per storefront, with logic to exclude or apply tax depending on B2B status and customer location. We also accounted for regional incentives like environmental tax credits and loyalty-based delivery perks.
Long-Term Support = Long-Term Growth
Scaling continued after launch, not just during the rebuild.
Since launch, we’ve stayed with the client to continuously support and improve the platform. That includes: – Upgrading Magento to the latest stable versions – Running weekly performance audits – Debugging ERP sync issues with Comarch – Improving caching via Varnish and Redis – Creating new storefronts for expansion
We also built a Master Account system for their sales team — letting managers edit carts, adjust prices, or upload custom product configurations for offline clients.
Performance Wins That Matter
Speed improvements held up under real cart volume.
We optimized everything — from image sizes and lazy loading to backend queries and full-page cache. Checkout speed improved by over 60%, and the store now loads reliably even with high cart volumes.