Website Support & Maintenance

We don’t disappear after launch

Our collaboration doesn’t end once your website goes live. We stay with you to support, monitor, and improve your site whenever needed — whether it’s a quick fix or a critical issue. We’re available 24/7 and ready to help in emergencies. If something goes wrong, you can rely on us to act fast and resolve it.

No surprises. Just clear agreements

If something’s not urgent, we’ll always agree on a time to handle it. This way, all our projects stay on track, and no one is left behind.

We keep an eye on everything

From system updates to platform patches and third-party plugin changes — we monitor it all. And when updates are needed, we’ll let you know and offer to take care of it for you.

Service Details

Support that fits your rhythm

We understand that not every business can hire a full-time developer — and that’s absolutely fine. Many of our clients have tasks just occasionally: one month it’s 40+ hours, and then a quiet period for a few months. We work on an occasional basis — no subscriptions, no mandatory monthly fees, no long-term commitments.

Whenever you need us, we’re here. Whether it’s a critical bug fix, adding a new payment method, or preparing your store for a big campaign — you can count on us. All tasks and communication can go through your internal systems—Jira, Trello, Slack, or anything else you prefer. We scale with your needs and stay out of the way when things are quiet. Think of us as your on-call web team, ready when you are, without any strings attached.

Always by your side

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24/7 emergency support

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Occasional task-based cooperation

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No subscriptions or hidden fees

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Proactive monitoring and updates

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timely, reliable communication

Our tech stack

Common questions

We provide full-cycle website support and maintenance, from fixing bugs and updating plugins to improving performance, resolving server issues, or assisting during emergencies.

Whether it’s ongoing help or occasional tasks, we’re here when you need us.

No. We don’t require subscriptions, retainers, or long-term commitments. You only pay for the actual work done — whether that’s 1 hour or 100 (or more =)).

Absolutely. We understand that even small issues can be critical. Whether it’s a 30-minute fix or a half-year project, we treat every task with care and urgency.

Our goal is to be there for you, no matter the size of the request.

Yes. We offer 24/7 availability for urgent situations. If your website is down or something breaks after hours, just contact us, we’ll jump in to help.

Yes, we can set up monitoring tools to track uptime, performance, and potential issues. We can also provide proactive suggestions for improvement and act on them with your approval.

Yes! If you’re not sure what’s wrong or just want a second opinion, feel free to reach out. We can perform a free review of your site and let you know what might need attention.

Definitely. We work with a wide range of platforms, hosts, and stacks. Whether you’re using Magento, WordPress, Shopware, or a custom setup, we’ve got you covered.

We track the time we spend and send you an invoice at the end of the month — only if there was any work done. There are no hidden fees or idle-time billing.

Need a quick check-up on your website?

Don’t hesitate to reach out — asking is free